The onset of COVID-19 in the US has forced HR departments to adapt to a whole host of unexpected challenges as they navigate the new normal. For HR, a field that has historically relied on in-person interaction, this can be particularly challenging. Instead of face-to-face collaboration on recruiting, workplace issues and benefit changes, HR professionals have switched to virtual conversations via video calls and online communication platforms. Added to this are new responsibilities – managing remote workforces, keeping essential workers safe on the job, emergency planning, layoffs and furloughs, and compliance with new regulations and leave requirements.

Even before the COVID-19 pandemic, we saw HR departments under pressure, with increased automation and outsourcing contributing to smaller HR departments and shrinking budgets.

Smaller HR departments means having a greater number of employees per HR professional, which can be a challenge. According to Gartner research, in 2015, there were nearly 61 employees per HR professional. In 2019, that ratio had grown to 66 employees per 1 HR professional. Now, adding the financial strain of a pandemic into the equation, we have seen this become amplified as HR departments strain to keep up with the ever-changing landscape.

After seeing the need for better HR support during these trying times, Berkley Accident and Health has introduced a new service called Berkley Accident and Health HR Assist, to help companies navigate complex HR and issues. This service connects clients to an unlimited “ask an attorney” service, online resources, and solutions. HR Assist helps clients stay ahead of changing regulations, and helps to ease the burden on already strained HR departments by providing online resources, webinars, and an unlimited “ask an attorney” service. HR Assist is available immediately to all of Berkley Accident and Health’s Group Captive members, Stop Loss policyholders, and their broker consultants. Learn more here:

Berkley Accident and Health HR Assist services are provided by Enquiron. Berkley Accident and Health assumes no responsibility or liability for any advice or resources provided by Enquiron. Berkley Accident and Health HR Assist may not be available in all states.

Insurance coverage is underwritten by Berkley Life and Health Insurance Company and/or StarNet Insurance Company, both member companies of W. R. Berkley Corporation and both rated A+ (Superior) by A.M. Best. Not all products and services may be available in all jurisdictions, and the coverage provided is subject to the actual terms and conditions of the policies issued. Payment of claims under any insurance policy issued will only be made in full compliance with all United States economic or trade and sanction laws or regulation, including, but not limited to, sanctions, laws and regulations administered and enforced by the U.S. Treasury Department’s Office of Foreign Assets Control (“OFAC”).

BAH AD 2020-65

Navigating HR Issues During a Pandemic was last modified: November 30th, 2020 by Samantha Smith

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