Travel Assistance Services
Non-insurance medical, security, and personal assistance services for traveling employees and group members
When emergencies happen, help is only a phone call away
An unexpected illness, toothache or forgotten medication can ruin a trip. With travel risk management services from Generali Global Assistance (GGA), help is only a phone call away. When you are traveling 100 miles or more away from home on trips of 365 days or less, you have access to travel medical, personal and security assistance services.
With a local presence in 200 countries and territories worldwide and 365 24/7 assistance centers staffed with multilingual assistance coordinators and case managers as well as medical and security staff, GGA can help you obtain the care and attention you need in case of an emergency while traveling.
Available Services
If you have traveling employees or group members, non-insurance Travel Assistance Services may be offered in conjunction with your Accident Insurance policy.
Medical Assistance Services
- Emergency Medical Payment
- Medical Search and Referral
- Replacement of Medication and Eyeglasses
- Medical Monitoring
- Visit by Family Member or Friend
- Dependent Children Assistance
- Traveling Companion Assistance
- Emergency Medical Evacuation/Medically-Necessary Repatriation
- Repatriation of Mortal Remains
- Trip Interruption
Security Assistance Services
- Political, Natural Disaster or Security Evacuation
Personal Assistance Services
- Pre-Trip Information
- Interpretation/Translation
- Locating Lost or Stolen Items
- Emergency Cash
- Emergency Travel Arrangements
- Legal Assistance/Bail
- Emergency Message Relay
- Vehicle Return
- Pet Return
Travel Risk Intelligence Portal
- Member portal that provides destination travel risk intelligence, alerts and useful travel tools
Talk to your broker or contact us to learn more.